Second Service - A program by USA Web School

Americans have profound respect for our military veterans. Despite this genuine appreciation, veterans remain an under-served segment of the population. Homelessness, mental health issues, poverty, social stigmas, substance abuse and unemployment are just some of the difficulties they continue to face. These issues could affect anyone. However, statistics reveal veterans are an over-represented population in these areas. There are excellent veteran benefits and programs provided by government and private sector organizations, but the numbers don’t lie--we need to do more.


  • Number of veterans in the U.S. as of 2014: approximately 22.5 million.
  • On any given night, more than 300,000 veterans are living on the streets or in shelters in the U.S.
  • Approximately 33% of homeless males in the U.S. are veterans.
  • 7% of the nation's homeless veteran population is comprised of women.
  • Veterans represent 11% of the adult civilian population, but 26% of the homeless population, according
  • One in 10 veterans is disabled, oftentimes by injuries sustained in combat.
  • About 70% of homeless veterans suffer from substance abuse problems.
  • 45% of homeless veterans suffer from mental illness including Post-Traumatic Stress Disorder (PTSD).


Second Service is a program designed to do more for our forgotten heroes. Military service to our country should be a means to get ahead and should be rewarded not only with awards and decorations, but with opportunity. Second Service provides computer training to veterans with additional skills sought by employers to help them become more marketable. This training will also enable them to become computer/software programmers to work in the non-profit sector to once again use their talents in service to others. – Second Service.


Veterans must submit an application to enroll in the program. They must be unemployed and can be from any branch of the armed forces with an honorable discharge. Although all veterans are welcome, prior active-duty and combat experience veterans will be given priority selection. Two classes of 12 will be the format, one session on Saturdays and Sundays from 10:00am to 4:00pm. All 24 veterans progress through the course at the same pace. Level 1 classes will take two sessions to complete, level 2 classes take three sessions to complete, and Level 3 classes take four sessions to complete. In this way, all 24 veterans can complete all 3 levels of training in nine total sessions.

Training and Evaluations

Training is hands-on and skills based. The program carries no accreditation, but individual skills are assessed and scored so potential employers can be assured the veteran applicant possesses the necessary skills required for the position.

Skills Matrix

The following matrix describes the specific skills learned each week / session. Broken down into three phases: Red, White, and Blue.

WeekHardwareSoftwareComputingMS Office IMS Office IITesting
OneL1, L2L1Intro, PersonalIntro
TwoL2L2Web, NetworkingWordL1
SevenL3Programming IGeneralAccess
EightL3Programming IIIntro

Schedule of Program Availability

September 1, 2018 – October 31, 2018
    Program fund raising, course ware development

November 1, 2018 – November 30, 2018
    Classroom setup, testing, and assessment software created

December 1, 2018 – December 31, 2018
    Courseware finalization, classes forming

January 1, 2019 – March 31, 2019
     First training group complete

April 15, 2019 – June 30, 2018
    Second training group complete

July 1, 2019 and beyond
    Program Expansion

Second Service through USA Web School is a nonprofit organization, which relies on the support of individual contributors like you. Every tax-deductible dollar you give helps us to provide veterans the support they need for a brighter career and future.

There are several ways you can make a difference to veterans in need. All contributions are tax-deductible.

We gratefully accept the following:

  • Cash or check contributions

Contributions of money may be sent via check to:
Second Service (c/o USA Web School Inc.)
2848 Queen City Drive
Suite M
Charlotte, N.C. 28208

Additionally you may contact us to make a contribution by credit card or cash; to make special arrangements for a donation, call toll-free at (980) 224-2134. Your gift may be designated to a specific area if you like. Unrestricted gifts will be used to meet the general ongoing needs of Second Service.

More ways to contribute:

Charitable Remainder Trusts
A charitable remainder trust makes payments—either a fixed amount (annuity trust) or a percentage of trust principle (unitrust) — to whomever you choose. You may claim a charitable income tax deduction and may not have to pay any capital gains tax if the gift is of appreciated property. At the end of the trust term, Second Service receives whatever amount is left in the trust.

Charitable reminder unitrust provides some flexibility in the distribution of income and can be helpful in retirement.

Charitable Lead Trusts
The lead trust makes payments — either a fixed amount (annuity trust) or a percentage of trust principle (unitrust) — to Second Service for a set term of years to support any program you might designate. When the trust terminates, the asset is ultimately returned to you (a grantor lead trust) or to your heirs (a non-grantor lead trust). You may claim a charitable tax deduction for funding a non-grantor lead trust. The lead trust is one of the few ways to reduce transfer taxes that would otherwise be due on assets left to your heirs.

Real Estate / Retained Life Estate
You may gift your personal residence to Second Service. and retain the right to live there for the remainder of your life. You would receive an immediate tax deduction but would continue to maintain the property and pay taxes and even receive any income it may generate. At your death, Second Service could use or sell the property.

Life Insurance Gifts
A direct and simple way to make a planned gift is to name Second Service. as the beneficiary to receive all or a portion of the proceeds of a life insurance policy. This method may also offer tax advantages; these vary from state to state.

Appreciated Securities / Gifts of Appreciated Stock
If you have stocks which have greatly appreciated in value since their purchase, you might want to consider them as a charitable gift to Second Service. You can deduct the fair market value of qualified non-cash property and pay no capital gains tax on gifts of long-term appreciated property (held for at least a year and a day). This can dramatically reduce the cost of making a charitable gift or increase the amount you can afford to give.

An endowment, as with any good investment, increases in value over time. For the donor, an endowment means your fund will exist in perpetuity. Your fund will grow to keep pace with or exceed inflation should no further contributions be made. For Second Service., an endowment preserves capital, provides long-term growth, provides income for Second Service., increases purchasing power, and keeps pace with or exceeds inflation.

As an example, consider a $100,000 unendowed gift to Second Service for capital improvements. If $10,000 were allocated each year there would be zero dollars remaining in the fund after 10 years. However, if that $100,000 were used to establish an endowment, the money would be invested and each year, and a portion of the fund’s earnings would be allocated to capital improvements. A portion would be reinvested in the fund’s principle, and a portion would be used to cover investment fees. After 10 years, even if no further contributions were made to the fund, the fund would still exist, continue to provide capital improvement support, and the amount of both the principle and the award would increase over time.